Administrative Specialist Certificate

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The Administrative Specialist Certificate provides students with the basic office and computer skills necessary to work in office support positions. From creating documents, spreadsheets and databases to keeping ledgers, solving problems and conducting oneself professionally, students will be prepared for work in almost any office environment. This certificate is designed to quickly prepare students for the job market.

Program Outcomes ►
The student will

apply problem-solving and customer service techniques in a timely manner;
demonstrate effective skills in written and oral communication;
demonstrate behavioral and resource management skills in business settings;
identify ethical issues specific to business situations;
demonstrate time management and organizational skills; and
demonstrate adequate computer skills in business settings.

Semester 1

BUS 120S Document Processing	3	C	►Students who cannot demonstrate basic keyboarding skills must take CIS 100S before entering this program.
CIS 102S Introduction to Spreadsheets	1	C
CIS 103S Introduction to Databases	1	C
ENG 121S Composition I	3	C
FIN 119S Business Mathematics	3	C
Credit Hours	11

Semester 2

ACC 121S Introduction to Financial Accounting	4	C
BUS 130S Office Procedures	3	C
BUS 131S Records Management	3	C
BUS 221S Principles of Organizational Behavior	3	C
MKT 219S Integrated Marketing Communications	3	C
Credit Hours	16

Semester 3

BUS 223S Business Communication	3	C
MKT 218S Customer Service	1	C
Credit Hours	4

Administrative Specialist Certificate

Semester 1

Semester 2

Semester 3

Total Credit Hours | 31